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Accelerator Plus - FAQ

Q: How long will it take to download the Accelerator+ software?
A: Depending on the speed of your modem and the processing speed of your computer, downloading will take between 5-10 minutes. For example, a modem operating at 48kbps (kilobits per second) will download Accelerator+ in about 5 minutes using a recent-vintage computer. Running the install on your computer takes a minute or less. The optional quick tour takes approximately 2-3 minutes.
Q: What are the system requirements for Accelerator+?
A: System Requirements
Below, please find the suggested and minimum system requirements beyond the basics of an analog modem, a telephone line, and an active Internet connection.
The Web Accelerator cannot be installed if minimum requirements are not met.

  • Internet Explorer 5.0 or later
  • AOL 6.0 or later
  • Netscape 4.7 or later
  • For Netscape 6.0 and above
  • MSN Explorer
  • Intel-based Pentium PC or the equivalent
Look for "X86-based PC" or the equivalent in the System Summary section.

Operating system:
Windows 98, NT 4.0, 2000, ME, XP Home Edition, XP Professional

Disk space:
At least 25 MB of disk space. (135 MB recommended for optimal performance)

System memory (RAM):
At least 32 MB (64 MB recommended for optimal performance)

Internet connection line speed in Kbps (kilobits/second)
Minimum: 14.4 Kbps
Maximum: 200 Kbps

Q: How does this solution compare to DSL or cable modem?
A: The Web Accelerator is an affordable software-only solution designed to significantly enhance Web access over low-speed (less than 200 kbps/second) connections. By contrast, DSL and cable modems provide high-speed Internet connectivity using hardware solutions that work with special telephone or cable lines. The price for DSL or cable modem is significantly higher than the Accelerator. In addition to the higher price, many areas simply do not have DSL or cable Internet service available.
Q: How do I see the original graphic quality of specific image or Web page?
A: If you are using Internet Explorer, simply move your mouse over an image on a Web page and click the right mouse button. You'll see that two new options are available:

Refresh Page with Full Quality.
Refresh Picture with Full Quality. When your mouse is over a graphic.

If you select one of these options, Accelerator+ will replace the compressed graphic image with an original quality version. When the Propel icon arrows stop moving, the new image is in place.
Note: When you first install Accelerator+, it is necessary to close and then restart IE in order to have the Refresh Page and Refresh Picture right-click menu options available. These options are not available in Outlook.

These menu options are not available in Netscape, Opera or Mozilla. Please follow these steps.
1. Click on the small blue Propeller icon located near your system clock. Go to Options and adjust the Graphics Acceleration Level to 1 (original quality) and click OK.

2. Hold down the Ctrl key and select R OR Select Reload from the View menu. The compressed graphic image will be replaced with an original quality version.

3. Repeat step one and adjust the Graphics Acceleration Level back to its setting.
Q: What types of Web content does this service accelerate?
A: It accelerates Web page text (including plain text, HTML, markup and javascript) and the most common forms of graphics: Gif, animated Gif, and JPEG images and Flash. It does not accelerate other forms of Internet content, including: streaming media, such as video and audio streams; secure pages, such as those used for online banking and credit card forms; file downloads, including MP3 files and executable programs.


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